We hope you are delighted by CL CARBONLIFE®. If you aren’t delighted, please email us within 30 days of your original purchase at [email protected], we will get you to delight or we will refund your full purchase price.
- All returns must be made within 30 days of original purchase.
- Refunds will only be given if the product was delivered with a manufacturers’ defect or the product is not what the customer originally ordered.
- Please email [email protected] to request a refund. (Include your order number, the reason for the return and your contact information.)
- Item(s) being returned must be like new in their original packaging, along with all accessories, warranty cards, manuals, etc.
- Shipping expenses to send a return back to us are the responsibility of the customer. Be sure to insure your package for the appropriate value and send with a method that can be tracked and retain your tracking information. CL CARBONFIBER® is not responsible for lost or damaged returns.
Items Not Eligible for Returns/Exchanges
- Returns received in damaged or used condition
- Returns received with damaged or incomplete original packaging
- Items marked as final sale or not returnable on product page
- Free gifts or promotional items
- Customized and/or special order items